1. Introduction
Women Aid Vision (“WAV”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our organization or visit www.womenaidvision.org.
Contact Information:
- Address: Gudele, Opp. Zain Main Office, House No. 249, Juba – South Sudan
- Email: info@womenaidvision.org
- Phone: +211 921052222 / +211 919 644 444
2. Information We Collect
Personal Information:
- Name, contact details, and demographic information
- Employment and professional information
- Donation and payment details
- Program application and survey responses
Sensitive Information:
- Gender-Based Violence (GBV) and child protection case data
- Health and medical information (handled with strict confidentiality)
Website Data:
- IP address, browser type, and device information
- Pages visited and cookies
3. How We Use Your Information
- Deliver programs and services to beneficiaries
- Communicate updates, newsletters, and respond to inquiries
- Process donations and acknowledge contributions
- Monitor and evaluate program effectiveness
- Comply with legal and reporting requirements
- Improve website functionality and security
4. Information Sharing
We do not sell or rent your personal information. We may share data with:
- Partner Organizations: UN agencies (UNICEF, UNDP, UNHCR, IOM), international NGOs, and local partners
- Service Providers: Website hosting, payment processing, and data management
- Legal Requirements: When required by law or to protect safety and rights
All partners must maintain confidentiality and data protection standards. Protection case information is shared strictly on a need-to-know basis with survivor consent prioritized.
5. Data Security
We implement security measures including:
- Encrypted data transmission and secure servers
- Access controls and staff training on confidentiality
- Secure case management systems for protection cases
- Regular security assessments
While we strive to protect your information, no system is 100% secure.
6. Data Retention
We retain information only as long as necessary:
- Contact information: While relationship is active
- Donor records: Minimum 7 years for legal compliance
- Program data: Duration of program plus evaluation period
- Protection cases: Per case management protocols
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections or deletions
- Object to or restrict processing
- Withdraw consent at any time
Contact us at info@womenaidvision.org to exercise these rights.
Note: Restrictions may apply in protection cases to ensure survivor safety.
8. Children’s Privacy
When serving minors (under 18), we:
- Obtain parental/guardian consent when appropriate
- Collect only necessary information
- Follow international child safeguarding standards
- Never publicly identify vulnerable children
9. Cookies
Our website uses cookies to remember preferences and analyze traffic. You can control cookies through your browser settings.
10. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a new “Last Updated” date. Material changes will be communicated via email or website notice.
11. Contact Us
For questions or concerns about this Privacy Policy:
Women Aid Vision
Gudele, Opp. Zain Main Office, House No. 249, Juba – South Sudan
Email: info@womenaidvision.org
Phone: +211 921052222 / +211 919 644 444
Website: www.womenaidvision.org
We will respond to complaints within 30 days.
By using our website or services, you agree to this Privacy Policy.
Women Aid Vision is committed to transparency and protecting your personal information.